Professional Services
OTG Technologies Group provides solutions that increase productivity, efficiencies and satisfaction throughout your organization. Our professional services team provides the highest level of expertise and insight to help you realize the full potential of your technology. Services include IT consultation, technology assessments, product installations & ongoing support. The end result is more effective integration, trouble-free operations and maximum utilization of the powerful technology driving your IT solution.
Put Technology To Work for You:
Our Professional Services Department will work closely with you to understand your business vision and map your goals to clearly defined technology objectives. By aligning people, processes and technology with your business strategies, we can help you achieve the highest return on your technology investment.
Enterprise Management: Our knowledge is based on practical, hands-on experience that covers everything you need to plan, implement, and manage your enterprise-wide technology. OTG Technologies Group combines cohesive management of all IT resources and applications that comprise your organization including:
- Applications and Application Servers
- Databases
- Desktops and Mobile Devices
- Networks
- Security and Storage
- Web Servers
- Wireless Systems
Disaster Recovery: Your data is extremely import-ant and emergencies occur every day including fires, floods, theft, hardware failures, worms and hackers. OTG Technologies Group has developed effective, affordable and extremely convenient security and server backup plans to address this critical need. We can assist your company with all aspects of disaster planning & recovery, including procedures for data backup, restoration and archiving data to meet both operational and legal requirements.
Advanced Infrastructure Solutions: As a Microsoft Certified Gold Partner we have extensive know-
ledge, experience and proven expertise in implementing, integrating and migrating complex infrastructure solutions utilizing Microsoft Active Directory services. Our design and deployment solutions also include Microsoft Exchange Server, SQL, CRM and Portal Applications. In today's environment, customers are increasingly asking to do more with less. With our Advanced Infrastructure Solutions we can quickly identify, design and deploy solutions that assist clients to access management solutions, improve operational efficiency, reduce security risks and costs.
Storage Services - SAN & NAS: OTG Technologies Group Storage Area Network and Network Attached Storage Solutions enable our clients to store, retrieve and manage their valuable data so they can remain confident that information assets are secure and can be quickly and reliably retrieved when needed. Offering both efficiency and cost-effectiveness, OTG Technologies Group has a wide range of managed storage solutions that leverage our key partnerships to ease the evaluation, selection and deployment of your critical storage options.
Services and Support
There is no tolerance for disruptions in today's fast-paced business world. System downtime translates into lost productivity, lost revenue and a significant impact to your regular operations. OTG Technologies Group understands these issues and provides a broad portfolio of services and support to keep your IT infrastructure up and running.
Network & IT Documentation: OTG Technologies Group offers technical training and documentation services that can ensure your staff has the experience, knowledge, and competencies required to master today's evolving technology. We have designed our Network and IT documentation services to provide your personnel with critical knowledge at their fingertips. A variety of documentation services are available including:
- Asset Management
- Network Documentation
- Policies and Procedures
- Resource Management
Animation and High Availability: OTG Technologies Group is a premier Canadian Digital Content Creation Solutions Provider. We work closely with many of the Entertainment Industry's pre and post production film facilities. This demanding environment requires us to provide services and consulting for data serving, data management and digital content management. High Availability Computing on platforms such as Apple, SGI, IBM and HP servers and blades ensures that our clients are achieving maximum up time.
Hardware Maintenance: OTG Technologies Group offers a range of maintenance services for your technology, providing a single source that you can depend on for all your hardware support needs. Our team of experienced technicians delivers fast and effective on-site hardware service. Being a fully authorized service provider for Hewlett-Packard, IBM, Lexmark, Okidata, Toshiba and many more, we can offer customized Multi-Vendor Maintenance Contracts.
Help Desk Support: On going support is available through our dedicated Support Centre or you can gain direct access via our fully web enabled Help Desk Management System. Our professional staff will provide a personalized level of support while working through your technology issues. OTG Technologies Group will provide you timely
and expert help desk service. Our Help Desk can fill the critical role of keeping your organization up and running by freeing your users from technology downtime. Your users will be able to spend more time with your customers and less time working through technology issues, resulting in a healthier bottom line.
Additional Services: Beyond standard service and support programs, OTG Technologies Group offers a wide range of additional services and support. These include:
- Depot Repair Services
- Network Audits
- Full and Part Time Outsourcing
- Placement Services
- Preventative Maintenance Programs
- Managed Time
- Vulnerability Assessments
- Printer TCO and Balanced Deployment
- ILM (Information Lifecyle Management)
